Chatbots have become very important in the customer service functions of online businesses. This is because we live in a highly automated world and as a company you need to keep up with technological development.

This tool is capable of giving you solutions when it comes to improving customer-directed services immediately. Solve questions and doubts about your products or services, bring you closer to the customer and offer personalized attention, among others.

For this reason, at Bigpyx we have carried out various communication flows adapted to each type of business, ideal when extracting the most relevant data from a client. A conventional bot capable of detecting the interest of the user and guiding him with the necessary information to notify the sales team in real time, and this can contact his potential client at the moment.

It includes the configuration of a conversational flow, capable of extracting information to potential customers who communicate through livechat on the website, Facebook by comments, or Facebook by direct messages to Fan Page, without the need for a natural person to be busy for these basic tasks.

The simplest and most profitable way to have your online business taken care of effectively.